Return & Refund Policy

Return & Refund Policy

All Products Except these are from FourPercent Group and other 3rd party providers.

Solutions4Mankind™ and iYannis™  websites (, & offer a Risk-Free, 100% satisfaction guarantee.

If the product arrived as DOA (dead on arrival), we will send you a new one free of charge after verification of the problem and issuing a return of the defective one.

In case the packet will not be delivered for any reason, including due to refusal to pay the import duties  and/or returned to the sender, there will be no reimbursement. In exceptional cases, there may be a conditional reimbursement. 

After you have received our products, if you are unsatisfied with, you may return any open or unopened product within three (3) days from the delivery date according to the shipping tracking records (or within the limit time and return limitations that the manufacturer mentions in the description of the product), for a refund of the purchasing cost, according to the refund policy of the manufacturers, excluding the shipping cost, the re-importation customs fees (25% of declared value)  & 10% handling costs from banks, credit card gateways, administration cost and other.

For the returned Anti-Nano products and bundles, the non-refundable amounts are:

  1. The Shipping Costs and 25% of the total price of the purchased products  which is reimportation taxes. Furthermore, the following amounts administration amounts also are not reimbursed.  

  2. US$ 18 USD for admin handling returns of AN-PEMF-01 with or without power supply

  3. US$ 45 USD for any of the devices, (SPIKE device AN-SPK-0x (x=1, or 2, or 3), and any  AN-PEMF-0xyz (x=1 or 2, y=m or V, z =M) with or without power supply

  4. US$ 45 USD for the any bucket and triangle purchased individually or with a pulse generator/automatic switch, but not in bundles.

  5. US$ 81 USD for any of the combination, like triangle with pulse generators, or buckets etc .

If you want to resend back your packet, after has been returned for any reason, you will need to pay again the shipping cost according the latests prices.

Consultation fees and donations are not refunded after the consultation. If cancelled before the consultation, see the T&C of the consultation booking site.

Please follow the following steps to receive the requested service or refund(only when is qualified for refund):

– Contact customer support for Return Material Authorization  Number (RMA#) and return address or special instructions depending on the product. The following applies only to the Antinano bucket, triangles, and Pulse Generators.

– Place your RMA# inside the package along with your name and address.

– Ship the product back to us.

– After the reception and inspection of the products matching the RMA# we will issue a refund. We would recommend that you send it with a tracking option and the name and signature required.

For the remaining products, we will need to first confirm with the supplier the authorization to return their products.

  • The shipping cost required for your return of the product is not refundable. You absorb the return shipping cost and the reimportation taxes and any other fee it may be charges from the supplier.

If you have any questions, please contact customer support ( We are always happy to help.

*Please remember to email us asking for your return number (RMA#). Packages must be shipped within ten (10) calendar days from sending you the RMA#. You need to include that number on a paper inside the box with the returned product and use the text with the description that we will provide you, for the declaration on the export document of the postal documents,

MitoHQ & Shield Products

According to the refund policy from their side, as mentioned on their website.

Cancelation of order, before Shipping – All Products

If you request a cancelation of the order and a refund before processing the order, there will be reimbursement of the total amount, excluding 15%, which is the admin costs, handling fees from the banks, and credit card gateways. If Route protection is selected, it will be reimbursed according to the T&C of  that company. In other cases, refunds are as mentioned above.