All products Except these from FourPercent Group
iYannis™ offers a Risk-Free 100% satisfaction guarantee.
If you are unsatisfied with our product, you may return any open or unopened product, within thirty (30) days, (or within the limit time and return limitations that are mentioned by the manufacture in the description of the product), for a full refund of the purchasing cost, according to the refund policy of the manufacturers, excluding the shipping & 5.54% handling costs from banks and credit card gateways.
For the Anti-Nano products and bundles, the nonrefundable amounts are:
- The Shipping Costs and 5.54% that the banks and credit cards payment gateways are not reimbursing.
- €12 euros for admin handling returns of AN-PEMF-01 with or without power supply
- €20 euros for handling returns of AN-PEMF-02 with or without power supply
- €22 euros for handling returns of a single bucket or €37 for the advanced bucket with the magnets.
- €52 euros for handling returns of triangles (any combination).
- €64 euros for handling any bundle.
Please follow the following steps to receive the requested refund:
– Contact customer support for Return Authorization Number (RMA#) and return address or special instructions depending on the product.
– Place your RMA# inside the package along with your name and address.
– Ship the product back to us.
– After the reception and inspection of the products and RMA number we will issue a refund. Note that depending on your location and the shipping time it may take from few days to few weeks to receive your parcel.
- The shipping cost required for your return of the product is not refundable from us. That amount can not be claimed.
If you have any questions, please feel free to contact customer support ([email protected]). We are always happy to help.
*Please remember to email customer service to get your return number (RMA number). Packages must be returned within 10 days and include the RMA number given from the customer service email communication.
Four Percent Group
Our products from The Four Percent Group following the official refund policy from the group. Currently, it is as follows, but you check always the latest updated version here. The Four Percent Group Refund PolicyThe “FourPercent Group” is committed to providing each customer with exceptional service. We want you to feel comfortable transacting business with us. Due to the nature of our business and the accessibility of our products immediately upon purchase, there is a generous 30 days full refund policy, which begins on the date of purchase. If you are not completely satisfied with the product you have paid for, you may contact [email protected] within 30 days of the purchase and we will issue you a full refund right away. No questions asked!
MitoHQ & Shield Products
According to the refund policy from their side as mentioned on their website.
Cancelation of order – All Products
If you request a cancelation of order and a refund, before processing the order, there will be reimbursement of the total amount, excluding 5.54%, that is the handling fee from the banks and credit card gateways . In other cases refunds are as mentioned above.